FAQ's

My AC or heating system is having problems and it's really hot or cold outside! How soon can Balanced get back to me when I need them?

We respond the same day you contact us, and schedule you in as quickly as we can! We understand how crucial your heating and air system is to maintaining a comfortable environment, and we work hard to always be there for you when you need us.


I don't know very much about heating and air, and I want to make sure I'm getting the best service possible. How can Casey help me with that?

Honesty and integrity are of the utmost importance to us, and we want to make sure you feel confident in the service we provide. We know there's a ton of technical stuff involved in air conditioning and heating systems! If you have any questions, Casey can explain the process of A/C and heating systems, pointing out the possible causes for the system not functioning properly in a way that can be easily understood by all. There are no bad questions, so ask away!


My air conditioning or heat system is from a brand I've never heard of before! Do you know if you can help me?

Of course we can! We have experience servicing and installing all brands of air conditioning and heat units, including Trane, American Standard, Bosch, Mitsubishi, Carrier, Lennox, York and Fujitsu. No matter what brand of AC or heating unit you have, Balanced can help you!


What makes you different from any other HVAC repair or installation business?

At Balanced Air Conditioning and Heat Service, we make honesty, integrity, and compassion our biggest priorities. We're here to support you 24/7, all year round, and we work hard to be able to provide that for you. We consider our customers our friends, and we take care of our friends.


If you have any questions for us, don't hesitate to email, call, or find us on Facebook. We're here for you!